How to pi** off your Internet provider.
Time to get rid of your current Internet provider?
Time to move on to faster, cheaper, more reliable net or just want to use another provider for wireless on the laptop?
But you can’t because your email address is tied to your website?
Well, let us fix that.
Just like many cases we see, it is often that services are setup by webhosters or the ‘office computer guru’ but only part of the job is done.
A couple of good examples are ;
- One client has had a website for several years (http://www.foxmoorevideo.com.au) and their email address was still through their internet broadband provider (email@example.com).
Whoever setup the site didn’t bother (or didnt know how) to setup the email accounts associated with the website domain name. The email they used was @bigpond.com.au but the site showed @foxmoorevideo.com.au, their customers were confused.
For years they have been stuck with the same overpriced internet and now that they do want to change, the ISP is holding their email to ransom. They can only keep the old address if they pay for a full overpriced internet service they no longer want. Real terms – they are paying $70/month for just the email address, whereas other, more flexible, companies would allow the email to be put on hold for only a few $/month.
Slowly they have advised all their customers and suppliers of the real address (firstname.lastname@example.org) and after paying out too much for a few more months they will dump the bigpond for the same qualtiy at atleast half the price they are currently paying.
- Another example popped up the other day at breakfast. The table was set and the coffee was made. The bread was toasted golden and the jams was spread thick. We looked at the jam jar and noticed (again) the mistake with the domain name and email address.
The jam was Yackendandah Jam (http://www.yackandandahjam.com.au) but the email was email@example.com
Pity that there is more advertising and info here (http://www.bundyagency.com.au/clients/yackandandah_preserving_company) than on their own site.
Lets hope these 2 examples are fixed soon and they can turn the addresses into something they can use, rather than promote other companies.
Remember the email names can be anything you want once you use the website suffix, i.e. firstname.lastname@example.org or email@example.com or even firstname.lastname@example.org
Got another good example? Post in the comments below.